Troubleshooting

This section describe some of the known problems using SmartRF Studio.

For more support, visit the TI E2E Support Community .

Starting Session with CC256x Failed

The following error could be given when trying to start the Evaluation tools for CC256x:

Make sure the latest version of the Java Runtime Environment is installed.

Java Runtime Environment

SmartRF Studio does not detect XDS200 emulator

If an XDS200 emulator is not detected by SmartRF Studio, the problem might be outdated firmware on the emulator.

Follow the steps below to update the XDS200 firmware:

1. Make sure only one XDS200 emulator is connected to the computer.
2. Open Windows Command Line and go to <studio_installation>/config/xds/common/uscif/xds2xx.
3. Run the following command: update_xds2xx.bat xds200
4. After completion, power cycle your XDS200 emulator.
5. The XDS200 emulator firmware is now updated.

More information about the XDS200 firmware update tool is found in <studio_installation>/config/xds/common/uscif/xds2xx/ReadMe.txt.