9. Troubleshooting

This chapter covers the recommended troubleshooting steps for more commonly encountered Code Composer Studio (CCS) issues.

• 9.1. Installation
  • 9.1.1. General Tips for Installing CCS
  • 9.1.2. Installation Error Related to Missing MSVC Redistributable Libraries
    • 9.1.2.1. Windows 7
  • 9.1.3. Installation Fails when “Installing Eclipse”
  • 9.1.4. Installation Fails with Error About Permissions on Temporary Folder
  • 9.1.5. MacOS Installation Freezes or Prompts for Proxy Information
  • 9.1.6. Clearing Out An Existing Installation
• 9.2. Startup
  • 9.2.1. JVM Max Heap Size is Too High or Too Low
  • 9.2.2. Failed to Create the Java Virtual Machine
  • 9.2.3. Antivirus or Other Security Software
  • 9.2.4. Missing MSVC Redistributable Libraries
  • 9.2.5. Corrupt Workspace Folder
  • 9.2.6. “com/ti/dvt/energytrace” Errors
• 9.3. Updates
  • 9.3.1. No Update Sites Found
  • 9.3.2. CCS App Center Not Connecting
  • 9.3.3. Out of Memory Error When Installing Add-ons from CCS App Center
  • 9.3.4. Error: Computing size has encountered a problem
  • 9.3.5. Updates fail with No repository found or Connection reset or artifact for binary not available errors
• 9.4. General IDE
  • 9.4.1. Reset the Perspective
  • 9.4.2. Use the -clean Argument When Calling “ccstudio(.exe)”
  • 9.4.3. Clean the Workspace (or try using a new one)
  • 9.4.4. Heap and JVM settings
  • 9.4.5. GTK3 (for CCS Linux)
  • 9.4.6. Failed to create the part’s controls Errors (for CCS Linux)
• 9.5. Resource Explorer
  • 9.5.1. Connection Issues
    • 9.5.1.1. Check your Internet Connection
    • 9.5.1.2. Check the Proxy Setting
    • 9.5.1.3. Clear the Resource Explorer Cache
    • 9.5.1.4. Clear the CCS Browser Cache
    • 9.5.1.5. Check for Running Processes
    • 9.5.1.6. Logs
• 9.6. Project Management and Build
• 9.7. Debug
  • 9.7.1. JTAG Connectivity Issues
  • 9.7.2. Data Verification Issues
  • 9.7.3. Delete the debug launch configuration
  • 9.7.4. Delete the .launch File
  • 9.7.5. Delete Target Cache Files
  • 9.7.6. CCS Freezes During Debug
  • 9.7.7. Hardware Trace Issues
  • 9.7.8. RTOS Analyzer Issues
• 9.8. Getting Support
• 9.9. Diagnostic Logs